Payscale’s Sub-Processors

To comply with our obligations under applicable data protection laws and to our customers, we have developed this list of third-party suppliers that enable us to provide our products and services and operate our business. These third-party suppliers perform the functions described below and are considered sub-processors under applicable data protection laws (“Sub-processors”), including the European Union’s data privacy regulation known as the General Data Protection Regulation (“GDPR”), because they process personal data. When we use the terms “process,” “processing,” “processed” and “personal data” herein, those terms have the meaning given to them under GDPR. We require our Sub-processors to implement proper security measures to safeguard personal data and to comply with appropriate obligations as those required of Payscale. Information about our Sub-processors are available at their respective websites. In the interest of transparency, we have chosen to be overly inclusive and list all entities that provide some processing services to us. It does not follow that all the entities listed below will be implicated in any given data processing activity, including in the provision of customer services.

Payscale Affiliates

Payscale may, as required, process personal data through one of several affiliates. These affiliates are all wholly owned subsidiaries of Payscale, Inc.

Sub-processors Primary Business Location Location of Processing General Function
PayFactors Group, LLC Quincy, MA United States Affiliate
Market Pay Associates, LLC Denver, CO United States Affiliate
Curo Compensation Limited Edinburgh, Scotland United Kingdom Affiliate
Curo Compensation Canada Limited Ottawa, Ontario Canada Affiliate

 

Back-End Infrastructure & Data Storage

Payscale uses Sub-processors that provide back-end infrastructure for our products’ production systems and for data storage generally. These Sub-processors possess an extensive set of security certifications with regular auditing to ensure compliance. More importantly, these Sub-processors allow us to deliver to our customers better performing products and helps us minimize service disruptions.

Sub-processors Primary Business Location Location of Processing General Function Application(s)
Amazon Web Services, Inc. Seattle, WA United States
United Kingdom
Australia
Data storage Consumer
Market Pay
Pay Equity
Compensation Planning
Equinix, Inc. Redwood City, CA United States Data storage (data center) Benchmark
Consumer
Insight
Insight Lab
Market Pay
Microsoft Corporation (Microsoft Azure) Redmond, WA United States Data storage Insight Lab
Payfactors
Snowflake Computing, Inc. San Mateo, CA United States Data storage Compensation Planning
Market Pay
Pay Equity
Payfactors
Elastic NV Seattle, WA United States Data storage and search Market Pay
Payfactors
MongoDB – Atlas New York, NY United States Data storage Payfactors
DataVita Chapelhall, Scotland United Kingdom Data storage Compensation Planning
Pay Equity
Pulsant Edinburgh, Scotland United Kingdom Data storage Compensation Planning
Pay Equity
Flexential Charlotte, NC
Denver, CO
United States Data storage Insight Lab
Market Pay

 

Product Development & Analytics

Payscale engages Sub-processors for development services (e.g., software coding) and to allow us to analyze the performance and usage of our products. These tools enable our product and engineering teams to develop new and improved features and create better user experiences.

Sub-processors Primary Business Location Location of Processing General Function Application(s)
IVC, Inc Cary, NC United States Service development and support Insight Lab
Market Pay
Merge San Francisco, CA United States API Integration Payfactors

Other Third Party Service Providers

Payscale also utilizes third parties to provide services on our behalf to support in client engagement and relationship management.

Sub-processors Primary Business Location Location of Processing General Function Application(s)
KMC MAG Solutions, Inc. Taguig City, Philippines Philippines Customer support operations Compensation Planning
Insight Lab
Market Pay
Payfactors
Persistent Systems Limited Pune, India India Development services Benchmark
Insight Lab
Market Pay
Gong Palo Alto, CA United States Revenue intelligence platform Enterprise-wide use
Fair Pay Partners Ltd Midlothian, United Kingdom United Kingdom Compensation consultant services Compensation Planning

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