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Last updated Jan 24 2025
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Senior Customer Service Representative (CSR) Reviews
What is it like working as a Senior Customer Service Representative (CSR)?
November 2015
Team oriented.
Senior Customer Service Representative (CSR):
Pros: Employees.
Cons: Hard to get promoted.
November 2015
I work 1 years in my cmpany.
Senior Customer Service Representative (CSR):
Pros: This is my first job I feeling very good.
Cons: Salary in very low & Athor services not provide for the agents.
October 2015
Have a good work ethic and be your own best advocate.
Senior Customer Service Representative (CSR):
You have to wear many hats in this job but unfortunately the reward does not equal all the responsibility. For the branch locations of this company there is little or no growth opportunities. In fact they are the first place the start looking at to change job titles, minimize stock, equipment excetera to cut costs. I have gain many new skills and knowledge but unfortunately I have not been given any opportunities for advance, which is very frustrating.
If you are lucky enough to work for a company that values hard work and dedication take every opportunity to learn something new, improve your skills, step outside your comfort zone to learn and grow. Be your own best advocate.
October 2015
Senior Customer Service Representative (CSR):
Be patient and treat customers & peers how you would like to be treated.
October 2015
That I wouldn't have any advancement opportunity.
Senior Customer Service Representative (CSR):
Go into a different field if you want advancement.
August 2015
Good Job, with a lot of communication skills.
Senior Customer Service Representative (CSR):
Pros: Communicating.
Cons: Lenghty work hours.
July 2015
Senior Customer Service Representative (CSR):
Pros: The customers! Knowing I am giving them their lunch or dinner and that the need it.
Cons: Management that does nothing but sit down and play on their phones and complain.
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