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Last updated Jan 24 2025
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Senior Customer Service Representative (CSR) Reviews
What is it like working as a Senior Customer Service Representative (CSR)?
March 2021
It is good as qe are working from home at the moment.
Senior Customer Service Representative (CSR) in Mumbai:
Pros: I have been doing night shifts sono complaints
March 2021
Youthful city.
Senior Customer Service Representative (CSR) in Atlanta:
Pros: I love Atlanta as a city. It has great food, and areas that are walkable.
Cons: The traffic can be AWFUL.
March 2021
Resolving customer and business partner issue working sla and deadlines, and team work.
Senior Customer Service Representative (CSR) in Delhi:
Pros: Team work
Cons: Pay grade
March 2021
It was better in the past.
Senior Customer Service Representative (CSR) in London:
Pros: Having the chance to work on different projects
Cons: The hard job is not fairly recognized
January 2021
Not good.
Senior Customer Service Representative (CSR) in Melbourne:
Pros: my direct manager
Cons: they don't put staff off that don't perform and left to others to complete the jobs
January 2021
To ensure your client is understanding, reassuring the client of the effecient service and is also kept updated on the process of an escalation, also to take ownership.
Senior Customer Service Representative (CSR) in Cape Town:
Pros: Telephonic interaction with different clients.
Cons: Shifts
November 2020
Senior Customer Service Representative (CSR) in Naples:
This company constantly asks for more and more while giving reasons to not increase compensation back. All the while the CEO newsletters tout how great our sales are. Expectations are unrealistic. They are understaffed for the workload and are constantly looking at ways to cut back.It is an environment of all take and no give if you ask me.
Senior Customer Service Representative (CSR) Job Listings
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