Ratings for JCPenney
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JCPenney Reviews
What is it like working at JCPenney?
Used to be a fun place to work.
Sales Associate:
Pros: The few customers we have, and a few of the people I work with.
Cons: My supervisors, and they way they treat their employees.
Enjoyed.
Customer Service Specialist:
Pros: The coworkers are amazing to be with and organizing is fun for me.
Cons: The pay is low.
Supervisor.
Retail Department Supervisor:
Pros: The creativity for designing displays. Working with customers and developing team members to bring out their potential and the best in them.
Cons: Constant changes in work loads from the corporate.
Retail Department Supervisor.
Retail Department Supervisor:
Pros: I. Training others standards: Engaging with associates/working side by side ensuring sense of axcomplishment.
II. Sales comparison to other stores.
III. Merchandising: inventory control.
IV. Look and feel of store.
Cons: I. Lack of hands on recognition giving the opportunity to advance in the company.
II. Corporate not supporting stores with Customer Service issues.
III. Lack of hours given to stores; should be based off of sales, demographics, along with work load to update stores and new hires in training for 2 weeks.
IV. Store Managers should be not only a team leader, and hands on, but understanding towards family issues with out personal retaliation.
Not that great.
Sales Associate:
Pros: My co workers are amazing.
25% discount on everything including sephora.
Cons: Management is the absolute worst. They never back you up. They're all a bunch of contradictions,
I love working as salon manager & working with my team!
Salon Manager:
Pros: Helping stylist grow there business & they make a good living, and having a team of people that love coming to work.
Building a great customer base and seeing clients that love to visit our salon.
Cons: Corporate culture, stress level.
One Of The Best Retail Places I've Worked.
Customer Service Associate:
Pros: The company treats everyone with respect and will work with you for days off. Fair pay for my experience, full time available even under ObamaCare, most associates who are available can get 40 hours and even overtime. Lots of company programs to reward you for a job well done.
Cons: It's customer based so days can be hectic and longer than expected if the store is a mess. Must work nights (2 a week) and weekends. You pay must work over 30 hours per week to be eligible for many benefits and you pay for them still.
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