South Africa
Job
Customer Service Manager

Average Mid-Career Customer Service Manager with Customer Relationship Management (CRM) Skills Salary in Cape Town, Western Cape

Pay
Job Details
Skills
Job Listings
How should I pay?Price a Job
What am I worth?Find market worth
R420,000
/ year

Avg. Base Salary (ZAR)
25%
ZAR 350k
MEDIAN
ZAR 420k
75%
ZAR 516k

The average salary for a Customer Service Manager is R420,000 in 2025

Base Salary
R350k - R516k
Bonus
R0 - R3k
Total Pay
R350k - R520k
Based on 7 salary profiles (last updated Sep 28 2024)
Is Average Mid-Career Customer Service Manager with Customer Relationship Management (CRM) Skills Salary in Cape Town, Western Cape your job title? Find out what you should be paid
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What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
Find your market worth – how it works:

Gender Breakdown for Customer Service Managers

Male
60.0%
Female
40.0%
This data is based on 5 survey responses. Learn more about the gender pay gap.
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FAQs About Customer Service Managers

What is the highest pay for Customer Service Managers in Cape Town?

Our data indicates that the highest pay for a Customer Service Manager in Cape Town is ZARNaN / year

What is the lowest pay for Customer Service Managers in Cape Town?

Our data indicates that the lowest pay for a Customer Service Manager in Cape Town is ZARNaN / year

How can Customer Service Managers increase their salary?

Increasing your pay as a Customer Service Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Manager that oversees more junior Customer Service Managers, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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