Highly Satisfied
Last updated Dec 26 2024
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Front Desk Clerk Reviews
What is it like working as a Front Desk Clerk?
August 2016
Stressful but a wake up call into the real world.
Front Desk Clerk:
Pros: That I get to meet new people everyday.
Cons: All the guest expecting more than what we have to offer.
July 2016
I like my job because it's work for right now.
Front Desk Clerk:
Pros: It pays my bills at the current moment.
Cons: The management is terrible. The customers that come in are entitled and disrespectful.
March 2016
Front Desk Clerk:
Be sure to be not afraid of being in the presence of jail inmates, and people surrendering to warrants. High traffic area of people constantly coming in with applications for pistol permits and other issues. Job requires being in the element of danger. And multi-tasking, dealing with the public while answering the the phone, constant computer work and dealing with difficult people at times.
October 2015
Customer Servive.
Front Desk Clerk:
Pros: The job is not micro managed. I enjoy working with a variety of people from different cultures and classes.
Cons: The people from different cultures and classes. Working the desk alone with no ability to take breaks or lunches completely away from the desk.
October 2015
The management.
Front Desk Clerk:
Pros: This job looks and sounds easy but it is not. There are many rules to follow, and processes that need to be followed. This allows structure in the workplace. It makes me feel safe.
Cons: The bad is actually the good. By were we are located, rules are constantly being broken, and cause trouble in the hotel, and me who tries to follow them.
Management does little to do anything and blames the clerks for things that happen in the hotel and does nothing to correct it. Management allows very questionable people into the hotel and allows them to stay for long periods of time with out paying, and if the guest leaves without paying his bill he blames the clerks for it, even though we tell him about almost daily. Also he sometimes allows them back, whether or not they pay their back bill or not, its up to him, and allows them to rack up another one.
July 2015
It is interactive but very repetetive.
Front Desk Clerk:
Pros: Working with my colleagues, speaking with guests.
Cons: Very repetetive, not challenging.
June 2015
Hard work.
Front Desk Clerk:
Pros: Working with my guests and being a part of their vacation and good experiences while they are there.
Cons: Being under appreciated by my manager and my guests.
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