▼50%
R131,057
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 53k
MEDIAN
ZAR 131k
90%
ZAR 259k
The average salary for a Call Center Agent is R131,057 in 2025
Base Salary
R53k - R259k
Bonus
R1k - R25k
Total Pay
R48k - R264k
Is Average Mid-Career Call Center Agent with Oral / Verbal Communication Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Agents?
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
50%
Dental
14%
Vision
14%
None
50%
Gender Breakdown for Call Center Agents
Female
72.7%
Male
27.3%
This data is based on 22 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents?
Our data indicates that the highest pay for a Call Center Agent is ZAR 259k / year
What is the lowest pay for Call Center Agents?
Our data indicates that the lowest pay for a Call Center Agent is ZAR 53k / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.