▼52%
R126,972
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 10k
MEDIAN
ZAR 127k
90%
ZAR 245k
The average salary for a Call Center Agent is R126,972 in 2025
Base Salary
R10k - R245k
Bonus
R1k - R32k
Profit Sharing
R0 - R12k
Commission
R0 - R12k
Total Pay
R18k - R241k
Is Average Mid-Career Call Center Agent Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Agents?
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
43%
Dental
10%
Vision
10%
None
57%
Gender Breakdown for Call Center Agents
Female
56.4%
Male
42.3%
This data is based on 78 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents?
Our data indicates that the highest pay for a Call Center Agent is ZAR 245k / year
What is the lowest pay for Call Center Agents?
Our data indicates that the lowest pay for a Call Center Agent is ZAR 10k / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.