▼51%
R124,096
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 15k
MEDIAN
ZAR 124k
90%
ZAR 248k
The average salary for a Call Center Agent is R124,096 in 2025
Base Salary
R15k - R248k
Bonus
R397 - R20k
Profit Sharing
R0 - R1k
Commission
R3k - R42k
Total Pay
R17k - R246k
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What is the Pay by Experience Level for Call Center Agents?
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
50%
Dental
6%
Vision
6%
None
50%
Gender Breakdown for Call Center Agents
Female
54.2%
Male
37.5%
Prefer to self-define
4.2%
This data is based on 24 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents?
Our data indicates that the highest pay for a Call Center Agent is ZAR 248k / year
What is the lowest pay for Call Center Agents?
Our data indicates that the lowest pay for a Call Center Agent is ZAR 15k / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.