Highly Satisfied
Last updated Jan 12 2025
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Customer Experience Manager Reviews
What is it like working as a Customer Experience Manager?
March 2023
Valued Employer where you have to start at the too.
Customer Experience Manager in Atlanta:
Pros: Small departments in large corporation allows employees to feel contributions are significant
Cons: Vague compensation structure
February 2023
Fun, but underpaid.
Customer Experience Manager in Tulsa:
Pros: I love the products we sell. I love the inclusiveness, it's one area where michaels really practices what it preaches. The work is relatively easy and most of the customers are genuinely decent people.
Cons: The work is definitely underpaid, and the process for receiving raises/promotions is a bit muddled. The training program is pretty awful, at least in our store.
February 2023
Satisfying work for people with good time management.
Customer Experience Manager in Ottawa:
Pros: Freedom of schedule
Cons: Seeing gambling addicts on site.
July 2022
Canada in general is a great place to work.
Customer Experience Manager in Toronto:
Pros: Access to restaurants and Public transportation
Cons: Masses of people
June 2022
Satisfying.
Customer Experience Manager in Los Angeles:
Pros: Interacting with new people frequently, sharing product knowledge and enjoying customer satisfaction.
Cons: A feeling of real opportunity to advance.
May 2022
I'm the face of Michael's. My interactions reflect the customer's view of the company.
Customer Experience Manager in Brockton:
Pros: Problem solving
Cons: Not being able to focus on the classroom
April 2022
Interesting, exciting to deal with customers.
Customer Experience Manager in Nairobi:
Pros: creating the customer experience journey
Cons: the pay is not indicative of my work
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