Customer Experience Manager Reviews - Page 2

3.8
(20)
Highly Satisfied
Last updated Jan 12 2025
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Customer Experience Manager Reviews

What is it like working as a Customer Experience Manager?

March 2022
People should learn to get told no.
Customer Experience Manager in Denver:
Pros: The good customers, helping nice people make or fix something important to them.
Cons: The bad customers, being rude gets you further.
February 2022
Great people and enjoying the overall experience. However, the pay does not reflect the contributions given to club.
Customer Experience Manager in Toronto:
Pros: Working with the staff and members to make the club experience the best it can be.
Cons: Informal/laissez-faire attitude amongst staff and members at all times
August 2021
High stress, mediocre pay, and corporate does not value you as an employee.
Customer Experience Manager in Colorado Springs:
Pros: The people I work with, and merchandising
Cons: Often put into a position where safety is an issue; high outside theft
May 2021
Lacks communication, overworked and understaffed.
Customer Experience Manager in Chillicothe:
Pros: Hosting fundraisers and working customer service based tasks.
Cons: Lacks open communication. "Family" environment is used to exploit young people.
May 2021
People are rude, staff is undertrained and undervalued. Management lacks communication.
Customer Experience Manager in Chillicothe:
Pros: Hosting fundraisers.
Cons: Being stuck doing other people's work because they are not good at it.
December 2020
Best place to live.
Customer Experience Manager in Atlantic Beach:
Pros: I walk to the beach. People are nice. Stores are convenient.
Cons: The commute can be long
August 2020
Planning and managing execution of quality customer interactions that will help Kiwis be better off.
Customer Experience Manager in Auckland:
Pros: Authentic leadership and big goals
Cons: Odd case of silo mentality or rules don’t apply to me attitude

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